Contact Us
Have a question about one of our reviews, spotted something that needs updating, or want to share your experience with an online slots site? We welcome all messages from readers — whether it's a quick query or detailed feedback that helps us keep our coverage accurate.
How to Reach Us
Email is the best way to contact the USA Casino editorial team. Write to us at [email protected]. We aim to respond to every message within 48 hours on business days. If your query is urgent or complex, please include as much detail as you can so we can give you a useful answer first time.
What You Can Write to Us About
- Review feedback — if you've used one of the casinos we cover and want to share your experience, good or bad, we want to hear it. Reader accounts help us keep our assessments honest and current.
- Factual corrections — if you believe a bonus figure, term or piece of information on the site is out of date or inaccurate, flag it with a link to the page and we'll look into it promptly.
- Editorial questions — if you'd like to understand how we research and rank the casinos we cover, or how our editorial process works, our About Us page explains our approach, and you're welcome to follow up by email.
- Responsible gambling concerns — if you or someone you know needs support around gambling habits, we're happy to point you toward the right resources. You can also visit our Responsible Gambling page for guidance, self-exclusion information and links to national support services.
- General enquiries — anything else about USA Casino, our content or the online slots market in the US.
What We Are Not Able to Help With
We are an independent comparison and review site, not a casino operator. That means we cannot access your account, process deposits or withdrawals, resolve disputes with a casino, or act on your behalf with any of the platforms we cover. For account-level issues, you need to contact the casino's own support team directly.
If you have a serious unresolved dispute with a licensed casino, the relevant state gaming authority — such as the New Jersey Division of Gaming Enforcement or the Pennsylvania Gaming Control Board, depending on where you are based — is the appropriate body to contact.
A Note on Our Editorial Independence
USA Casino earns commission when readers visit casinos through our links. That commercial relationship does not influence our rankings or reviews — you can read more about how we assess and rank casinos on our About Us page. If you believe a review on this site contains a conflict of interest or promotional content that is not disclosed, please tell us. We take that seriously.
Response Times and Availability
| Type of enquiry | Expected response time |
|---|---|
| General questions and feedback | Within 48 hours (business days) |
| Factual correction requests | Within 48 hours; updates applied as soon as verified |
| Editorial or press enquiries | Within 3 business days |
We do not operate a live chat or phone line. Email at [email protected] is the single point of contact for all reader and editorial enquiries.
Protecting Your Information
Any personal information you share when emailing us — your name, email address or details you include in your message — is used only to respond to your enquiry. We do not pass it to third parties or use it for marketing purposes. For full details, please read our Terms and Conditions.
We read every message we receive. If you've taken the time to write, we'll take the time to reply.